Terms of service
1. Overview
This website is operated by Diuree Conscious Luxury Pvt. Ltd. Throughout the site, the terms “Diuree”, “we”, “us”, and “our” refer to Diuree Conscious Luxury Pvt. Ltd.
By accessing this website or purchasing from us, you agree to be bound by these Terms of Service, including all policies referenced herein. If you do not agree with these Terms, please do not use the website. These Terms apply to all users of the site, including customers, browsers, and contributors of content.
2. Eligibility
By using this website, you confirm that:
- You are at least 18 years of age; or
- You are accessing the website under the supervision of a parent or legal guardian.
You confirm that you are legally capable of entering into binding contracts under applicable Indian law.
3. Online store terms
You agree not to:
- Use our products for any unlawful purpose;
- Violate any applicable laws or regulations;
- Transmit malicious code, viruses, or harmful software;
- Attempt unauthorized access to our systems.
Any breach may result in immediate termination of services.
4. Product information & pricing
We strive to ensure that product descriptions, pricing, and availability are accurate. However:
- Errors may occur.
- Prices are subject to change without prior notice.
- We reserve the right to discontinue products at any time.
- Product visuals may vary slightly due to lighting, screen settings, or batch variations.
5. Orders & billing
We reserve the right to:
- Refuse or cancel any order.
- Limit quantities per customer, household, or address.
- Cancel orders suspected to be fraudulent or resale-based.
You agree to provide accurate and complete billing and shipping information.
6. Payment methods
Payments may be made through:
- Razorpay
- UPI
- Debit/Credit Cards
- Cash on Delivery (where applicable)
We do not store card or payment instrument details.
7. Shipping & returns
Shipping and return terms are governed by our:
Please review those pages before making a purchase.
8. User content & feedback
If you submit reviews, comments, or feedback:
- You grant us the right to use, reproduce, and display such content.
- You confirm that the content does not infringe third-party rights.
- We may remove content deemed inappropriate.
We are not obligated to maintain comments in confidence or provide compensation.
9. Third-party services & links
Our website may contain links to third-party platforms.
We are not responsible for:
- Their content
- Their privacy practices
- Any transactions conducted on third-party websites
Use of such platforms is at your own risk.
10. Disclaimer of warranties
All products and services are provided “as is” and “as available”.
We do not guarantee:
- Uninterrupted access to the website
- Error-free operation
- That results from use will meet expectations
Customers are advised to perform a patch test before using skincare products.
11. Limitation of liability
Diuree Conscious Luxury Pvt. Ltd. shall not be liable for:
- Indirect or consequential damages
- Loss of profits or data
- Delays caused by external circumstances
Our liability shall be limited to the maximum extent permitted under applicable law.
12. Indemnification
You agree to indemnify and hold harmless Diuree from claims arising out of:
- Violation of these terms
- Misuse of the website
- Violation of third-party rights
13. Termination
We reserve the right to:
- Suspend or terminate access to the website at our discretion
- Deny service to users who violate these Terms
14. Governing Law & Jurisdiction
These Terms are governed by the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of the courts in Dehradun, Uttarakhand.
15. Changes to Terms
We reserve the right to update these Terms at any time.
Continued use of the website after changes constitutes acceptance.
16. Contact Information
For legal inquiries, contact Diuree Conscious Luxury Pvt. Ltd. Dehradun, Uttarakhand - 248001
Email: help@diureeorganic.com
Phone: +91-9958414244