Shipping policy

Delivery

Diuree Conscious Luxury Pvt. Ltd. ships across India.

We currently deliver to most serviceable pin codes through our logistics partners.

International shipping will be introduced soon. Updates will be shared on our website.

Order Processing

  • Orders are processed within 24–48 working hours of confirmation.
  • Orders placed on weekends or public holidays will be processed on the next working day.
  • Once shipped, you will receive tracking details via email and/or SMS.

Delivery Timelines

  • Delivery typically takes 3–7 working days depending on the pincode.
  • Delivery timelines may vary due to unforeseen circumstances such as weather conditions, operational delays, or regional restrictions.
  • Please note that delivery timelines are estimates and not guaranteed.

Cash on Delivery (COD)

  • Cash on Delivery is available across eligible pin codes.
  • No additional COD fee is charged.

Address Accuracy

  • Please ensure that your shipping address and contact details are accurate at the time of placing the order.
  • Orders cannot be modified once shipped.
  • In case of incorrect or incomplete address details, Diuree reserves the right to cancel the order.

Delivery Attempts

Our courier partners typically attempt delivery up to three times.

If the order remains undelivered after multiple attempts, it may be returned to us.

Order Cancellation

Orders may be cancelled before they are shipped.

Once shipped, orders cannot be cancelled.

Contact:

Email: help@diureeorganic.com

Phone: +91-9958414244

Registered Office: Diuree Conscious Luxury Pvt. Ltd. Dehradun, Uttarakhand - 248001

Shipping FAQs

How long does it take to process my order?

Orders are processed within 24–48 working hours. You will receive a shipping confirmation once your order has been dispatched.

How long does delivery take?

Delivery typically takes 3–7 working days depending on your location. Timelines may vary during peak seasons or unforeseen circumstances.

How can I track my order?

Once shipped, you will receive tracking details via email and/or SMS. You can use the tracking link to monitor delivery status.

Why hasn’t my order shipped yet?

Orders are processed within 24–48 working hours. If this timeframe has passed and you have not received an update, please contact us at help@diureeorganic.com .

Does DIuree offer Cash on Delivery?

Yes, COD is available on eligible pin codes. No additional COD fee is charged.

Can I modify or cancel my order?

Orders can only be cancelled before dispatch. Once shipped, they cannot be modified or cancelled.

Does Diuree offer international shipping?

We currently ship across India. International shipping will be available soon.

What should I do if my order is delayed?

If your order has not arrived within 10 working days from shipping confirmation, please reach out to help@diureeorganic.com